GDPR Compliance

GDPR ComplianceProtecting Your Rights

AUXD is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). Learn about your rights and how we handle your data responsibly.

GDPR Principles

Our GDPR Principles Building Trust

We adhere to the seven key principles of GDPR in all our data processing activities, ensuring your personal data is handled with care and respect.

Lawfulness, Fairness and Transparency
We process personal data lawfully, fairly, and in a transparent manner. You have the right to know how your data is being used.
Purpose Limitation
We only collect personal data for specified, explicit, and legitimate purposes. We don't use your data in ways that are incompatible with those purposes.
Data Minimisation
We only collect and process personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
Accuracy
We take reasonable steps to ensure that personal data is accurate and kept up to date. You can correct inaccurate data about yourself.
Storage Limitation
We don't keep personal data for longer than necessary. We have data retention policies to ensure data is deleted when no longer needed.
Integrity and Confidentiality
We process personal data securely using appropriate technical and organizational measures to protect against unauthorized access, loss, or damage.
Accountability
We are responsible for complying with GDPR and can demonstrate our compliance through appropriate records and documentation.
Your Rights

Your GDPR Rights Control Your Data

GDPR grants you specific rights regarding your personal data. We make it easy for you to exercise these rights.

Right to be Informed
You have the right to know what personal data we collect, why we collect it, how we use it, and who we share it with.
Process: Provided in Privacy Policy and upon request
Right of Access
You have the right to request a copy of the personal data we hold about you, along with information about how we process it.
Process: Submit a written request; response within 30 days
Right to Rectification
You have the right to have inaccurate personal data corrected or completed if it is incomplete.
Process: Contact our DPO with details of corrections needed
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, such as when it's no longer needed or you withdraw consent.
Process: Submit erasure request; subject to legal obligations
Right to Restrict Processing
You have the right to request restriction of processing of your personal data in certain circumstances, such as when accuracy is contested.
Process: Contact our DPO with restriction request details
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Process: Submit portability request; data provided in standard format
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Process: Submit objection; we'll stop processing unless legitimate grounds
Rights related to Automated Decision Making
You have the right not to be subject to decisions based solely on automated processing, including profiling.
Process: Human review available for all automated decisions
Data Categories

Data We Collect Transparent Processing

We collect different categories of data for specific purposes. Here's a breakdown of what we collect and why.

Personal Information

Data Types:

NameEmail addressPhone numberPostal address

Purpose:

Account management, communication, service delivery

Retention:

While account active + 5 years

Usage Data

Data Types:

IP addressBrowser informationDevice informationPages visited

Purpose:

Website functionality, security, analytics

Retention:

13 months for analytics, 2 years for security

Business Data

Data Types:

Company nameJob titleBusiness addressCommunication preferences

Purpose:

Business relationships, service delivery, marketing

Retention:

While business relationship exists + 7 years

Technical Data

Data Types:

Authentication tokensSession dataError logsPerformance metrics

Purpose:

Platform security, performance monitoring, troubleshooting

Retention:

Session duration for session data, 1 year for logs

Contact Our DPO

Exercise Your Rights Get Help

If you want to exercise your GDPR rights or have questions about our data practices, contact our Data Protection Officer.

Email

[email protected]

Response time: Within 72 hours

Phone

+41 44 123 45 67

Mon-Fri 9:00-17:00 CET

Request Form

Online submission form

Available in customer portal

Ready to Exercise Your Rights? Contact Us Today

Our Data Protection Officer is ready to help you exercise your GDPR rights and answer any questions about our data practices.